Products
What are your products made of?
90% bamboo, 10% spandex. Bamboo fibers are soft, breathable and gentle on sensitive skin. Spandex is the material that helps form the onesie to your baby and keeps it close to their skin for maximum crawling support.
Are Grip Baby products ethically produced?
Ethical manufacturing is a cornerstone of our business model, and we exclusively collaborate with partners who meet stringent international standards. We meticulously assess and certify our manufacturing partners, emphasizing various aspects such as ethical practices in women-led factories and family-owned establishments.
For more information, please visit our manufactures website where you can access relevant content for your FAQs. We welcome backlinks to our page to provide a comprehensive understanding of our manufacturing practices.
https://prototype.fashion/ethical-sustainable-clothing-manufacturing/
How should I care for my Grip Baby?
Wash delicate/gentle on cold & hang to dry. We want your onesies grip to stay as sticky as possible, this is why we recommend washing cold and hanging to dry.
When will products restock?
We keep a close eye on our product stock and reorder as soon as we are running low. That being said, please sign up for our newsletter for the most up to date information on restocks. You can also go to the product page and select "notify me when available." Please enter your email address to be notified when a product is back in stock.
What is the right size for my child?
Grip Baby products are meant to fit snug on the baby to ensure Grip Babies patented grippy legs support the baby in the best way possible. The material is stretchy, but keep in mind that as your baby grows, your child may need to size up. During a childs crawling period of their life, we recommend purchasing two sizes. One for tummy time as they learn to crawl, and the next size up as they are on the go.
Ordering
What payment methods do you accept?
All major credit cards, Apple Pay & PayPal
Is my payment information secure?
We use Shopify Payments or Stripe as a payment gateway, which means we are automatically using a 3D Secure checkout flow. Shopify Payments is optimized to minimize the use of 3D Secure, and only uses 3D Secure when required by the issuing bank in order for a transaction to be authorized successfully.
TikTok Shop integrates advanced encryption and security protocols to safeguard users' payment information. The platform may use payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that all transactions are processed in a secure environment.
What size should I buy?
Grip Baby supports babies of all sizes, from babies who are starting tummy time to the tried and true use of Grip Baby, crawling. Grip Baby onesies are designed to fit snugly for the best crawling experience possible. It's best to buy two sizes, the babies current size when learning to crawl, and one size up as they progress in their crawling adventure. Check out our webpage with all of our sizing charts. You can also find a sizing chart located on each product page.
What happens if an item is out of stock?
You will not be able to order an item if it is out of stock. Please click “notify me” on the product page to be notified when the item is back in stock.
After placing an order I noticed there was a promotion on the item(s) I ordered. Am I able to apply the promotion code to my order?
Grip Baby is not able to honor price adjustments for purchases made outside of an active promotional period.
Customer Support
Do you have an affiliate program?
Please email hello@gripbaby.com to enquire.
Do you offer gift cards?
Yes. You can purchase one here.
Do you offer any special discounts?
Yes, keep an eye out for sales and promos.
How do I contact customer support?
support@gripbaby.com
What are your product warranty or guarantee terms?
Grip Baby guarantees all products to be free of manufacturer defects for 3 months from the purchase date. This guarantee applies to the original purchaser only and does not include normal wear and tear, dye fading, fabric thinning, pilling, or damage to the material from outside forces.
Do you offer gift wrapping?
We do not offer gift wrapping at the moment.